The use of this website (the "Site") and all travel services offered by us are booked subject to our terms of business, as set out below (the "Terms of Business"), and the terms and conditions of the actual supplier of your travel services (our "Suppliers"). You must ensure that you have read, understood and agree to them. If you have trouble accessing them or understanding them, please contact us before making your booking.

Use of this Web Site

You consent without qualification to the Terms of Business when you use the Site. If you disagree with any part of the Terms of Business, you may not use the Site in any way. The information on the Site is directed solely at those who access the Site from the United Kingdom mainland. Our business and the services we offer are governed by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on the Site, the services offered by us or our Suppliers, any information relating to such services and our business in any respect with any laws of any other country which do not, in any event, affect or apply to the same.

You agree to be bound by the following obligations:

• You must be 18 years of age or over and have legal capacity.
• You accept financial responsibility for all transactions made under your name or account.
• You warrant that any information you provide about yourself or anyone else shall be true and accurate.
• The Site must not be used for speculative, false or fraudulent bookings.
• The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.
• The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.
• We may change any aspect of the Site or its content, including the availability of any travel services, features, information, database or content at any time.
• The copyright in the material contained on the Site belongs to its licensors or us. The material may only be used for your own personal use for non-commercial purposes. As a condition of use of the Site, you agree to indemnify us, our officers, agents, suppliers and other partners from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting for (i) your use of the Site; (ii) any material you post to or transmit through the Site including claims for Intellectual Property Right infringement or defamation. The Site is provided on an 'as is' and 'as available' basis. We do not accept any liability in respect of your ability to access or use the Site at any time or for any interruption in that access or use or for any failure to complete any transaction. We do not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.
• We reserve the copyright and all proprietary rights in the Site and all content. The material contained within the Site is the property of Ola Holidays Limited or its affiliates unless identified as belonging to third parties. The name Ola Holidays and any other marks, logos and graphics displayed on the Site are trademarks of Ola Holidays Limited or its affiliates. Other company and product or service names displayed on the Site may be the trademarks of their respective owners. You are not granted any right or license to use any trademarks.

Ola Holidays Limited ("Ola") is a company registered in England and Wales with the registered company number 05833037 whose trading address is at Floor 2, Kilroy House, 400 Roding Lane South, Woodford Green, IG8 8EY and whose registered office is situated at East House, 109 South Worple Way, London, SW14 8TN, VAT registration number 893437877.

References to "you" and "your" in these booking conditions means all persons named on your booking confirmation (including anyone who is substituted or added at a later date). "We", "us" and "our" means Ola.

1 Your contract

With Ola you have the option to book an ATOL protected holiday or separate components. For example, you may just want to book the flight or your accommodation. The terms set out in these booking conditions could vary depending on which combination of products and services you decide to book. We have summarised the various options available to you below.

Individual Travel Components

This option allows you to select and assemble the individual travel products which are made available to you by various third party suppliers. You are free to add or remove travel products and will only be charged for what you book. For example, you may wish to purchase flights, hotel, car rental, or transfer services as separate products. There will be various resulting legal contracts between you and the different third party providers of the products you have selected. Since you create your own travel arrangements by adding each component separately to create your own bespoke booking, this is not a package and therefore you are not protected under the Package Travel, Package Holidays and Package Tours Regulations 1992 (the "Package Travel Regulations"); your booking may not benefit from ATOL protection either.

Charter flights only

This product allows you to choose from a broad range of charter flights to a variety of destinations around the world. When you book your flight through us, we act as agent for the charter flight provider (who holds an ATOL). The resulting legal contract will be between you and the charter flight provider. Please refer to clause 5 below for further details about your financial protection.

Low cost/no frills/schedule flights

This product allows you to make a booking with a low cost flight provider. When you book your flight with us, we will act as your agent and will make the booking on your behalf. The resulting legal contract will be between you and the flight provider. Please note that when you book direct with the flight provider your booking won't usually be ATOL protected. Please refer to clause 5 below for further details about your financial protection.

ATOL protected holidays

This product provides you with the option of a combination of hotels and flights at an inclusive price. If you decide to choose this option, the legal contract will be between us and you. Your selected package holiday will be protected under the Package Travel Regulations. Ola holds an ATOL (number 9813). Please see below clause 5 for more details about your financial protection.

Please note that some clauses below apply to all four of the options described above. However, other clauses dealing with issues such as your financial protection and administration fees differ according to the travel product that you have booked. We have tried to make these booking conditions as user friendly as possible.

2 Making your booking

The person making your booking (the "Lead Contact") must be UK resident and at least 18 years of age, and must be authorised to make the booking on behalf of all members of your party. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of all members of your party the terms of these booking conditions which are governed by English law, and the jurisdiction of the English courts. The Lead Contact is also responsible for making all payments due to us either as principal or as agent for any third party suppliers. In addition, all passengers on the booking must be UK residents. All airlines are required to collect Advance Passenger Information from passengers before travel to or from the Spain, Morocco, USA and certain other countries. You agree to supply this information to Ola and consent to us passing this information to the airlines who may onward disclose it to foreign authorities. If you do not supply Advance Passenger Information, you may be refused entry to these countries. It is also important that the information is accurate so that you do not have any delay when you pass through Immigration on arrival in these countries. The information you will be asked to provide will depend on the country you are visiting but will include passport information, city and country of residence and destination address if travelling to these countries. This applies to all passengers on your booking including infants).

You may place your offer to make a booking by:

visiting www.olaholidays.com (the "Website")following the process for making a booking on the Website and clicking on the appropriate confirmation button. Please note that it is important that you check the information that you enter and correct any errors before making your booking; or

telephoning us on 0800 091 0808 and talking to a member of our bookings team during the hours of 8am to 11pm Monday to Friday, 8am to 11pm on Saturdays and 8am to 11pm on Sundays. Open hours may vary due to seasonality

We may or may not accept your offer to make a booking at our discretion.

On receipt of your payment, we will process your booking. Where any payment you make is not authorised you will be returned to the previous page on the Website and we shall not be obliged to arrange for the travel products which are the subject of your booking to be provided to you.

A legally binding contract will be created between you and the third party provider of the travel product(s) you have booked or between you and us (if you have booked an ATOL protected holiday as described in clause 1 above) as soon as we issue the confirmation invoice.

3 ABTA

We are a member of ABTA, membership number K8069. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found on ABTA's website www.abta.com. The arbitration scheme is arranged by ABTA and administered independently by IDRS, part of the Chartered Institute of Arbitrators. It provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on you in respect of costs. Full details will be provided on request or can be obtained from the ABTA website. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. However, the scheme can deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,000 on the amount the arbitrator can award per person in respect of this element. The application for arbitration and Statement of Claim must be received by IDRS within nine months of the date of return from the holiday. For injury and illness claims, you may like to use the ABTA/Chartered Institute of Arbitrators Mediation Procedure. This is a voluntary scheme and requires us to agree for mediation to go ahead. The aim is to help you resolve your dispute in a quick and cost effective way. You can obtain details on request or from www.abta.com.

4 Pricing

We reserve the right to alter the prices of any of the travel products shown in our brochure or on the Website. You will be advised of the current price of the travel product that you wish to book before your booking is confirmed.

When you make your booking you must pay a variable deposit per person which will be notified to you at the time of booking. The time limit in which you have to pay is variable and will be notified to you at the time of booking.

Changes in transportation costs, including the cost of fuel dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports and exchange rates mean that the price of your travel arrangements may change after you have booked. For ATOL protected holidays only, there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £1.00 per person together with an amount to cover agents' commission. If this means that you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

Where you have booked individual travel components, charter flights and/or low cost/no frills/schedule flights.

It is important to note that all bookings you make with third party suppliers (e.g. transfer, airport car parking and low cost flight providers) will be subject to the third party supplier booking conditions. Any payments you make for these products usually need to be paid in full at the time of booking and will be non-refundable.

5 Your financial protection

Individual Travel Components

Where you choose to book individual travel components, the third party suppliers providing the products may or may not provide financial security for the monies that you pay. It is important that you carefully read all third party supplier booking conditions before making your booking to check this point in particular. .

Charter flights only

Where you make a booking for a charter flight only, you should benefit from financial protection under the charter flight provider's ATOL.

Low cost/no frills/schedule flights

Please note that where you make a booking for a low cost flight (where payment is made directly to the airline), you are unlikely to benefit from ATOL protection. We would advise you to consider purchasing supplier failure insurance in this instance.

ATOL protected holidays

The Package Travel Regulations require us to provide security for the monies that you pay for some holidays booked from our brochures and the Website and for your repatriation in the event of our insolvency. For what is deemed as an air travel package only (for the avoidance of doubt, this excludes low cost/no frills/schedule flights), we provide this security by way of an ATOL (number 9813) administered by the Civil Aviation Authority.

If you book arrangements other than a package holiday from one of our brochures or the Website, the financial protection referred to above does not apply and we would advise you to consider purchasing "supplier failure" insurance.

When you buy an ATOL protected air holiday package from us you will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organiser's Licence number 9813. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk.

6 If you make changes to your booking

If, after our sales documentation has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will try to arrange for these changes to be actioned but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking/the Lead Contact. You will be asked to pay an administration fee of (£35 for each amendment made), and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Note: Certain travel arrangements will be subject to the booking conditions of the relevant third party supplier(s) and may not be changeable after a reservation has been made. Any alteration request could incur an administration fee of up to 100% of the value of the travel product(s) in question.

7 If you cancel your booking

Where you have booked an ATOL protected holiday

You, or any member of your party, may cancel your travel arrangements at any time. Cancellations must be notified to us in writing via fax, letter or e-mail cancellations@olaholidays.com. Since we incur administration costs in cancelling your travel arrangements, you will have to pay the applicable administration fees up to the maximum shown in clause 8 below.

Where you have booked individual travel components, charter flights, and/or lowcost/no frills/schedule flights

If you have made a booking with third party suppliers, then they are likely to charge administration fees in respect of cancellations (in addition to the charges set out in clause 8 below). Therefore it is extremely important that you read the third party provider(s) booking conditions before you make your booking. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

8 If we or you change or cancel where you have booked an ATOL protected holiday

Where you have booked an ATOL protected holiday with us, it is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. However, we will not cancel your travel arrangements less than 8 weeks before your departure date, except for reasons of a Force Majeure Event or failure by you to pay the final balance. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value).

In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight/connecting flight/transfer. We do this by stating the carriers used on your booking documentation. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same standard.

If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In all cases, except where the major change arises due to reasons of a Force Majeure Event, compensation as detailed below will be paid:

Period before scheduled date of departure within which notice of Cancellation or major change is received by us or notified to you	If we cancel or make a major change to your travel product. Amount you will receive:	If you cancel your travel product Administration fee you will be charged
More than 84 days 42 - 83 days inclusive 28 - 41 days inclusive 15 - 27 days inclusive 0 - 14 days inclusive	Deposit only (if you have paid a deposit) Deposit only (if you have paid a deposit) £10 (in addition to any deposit paid) £20 (in addition to any deposit paid) £30 (in addition to any deposit paid)	Deposit only (if you have paid a deposit) 60% of full value of booking 80% of full value of booking Full value of booking Full value of booking

a. If you or a third party supplier cancel or change where you have booked individual travel components, charter flights, and/or lowcost/no frills/schedule flights

Cancellations and changes by you or a third party supplier will be subject to the booking conditions of the third party supplier. Since we incur administration costs in arranging for your travel arrangements to be cancelled, you will be asked to pay us an administration fee of £35 per booking.

9 If you have a complaint

Where you have booked an ATOL protected holiday

If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) immediately. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at Ola Holidays Limited, Floor 2, Kilroy House, 400 Roding Lane South, Woodford Green, IG8 8EY, giving your booking reference and all other relevant information. It is strongly recommended that you communicate any complaint to the supplier of the services in question without delay and complete a report form whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.

Where you have booked individual travel components, charter flights, and/or lowcost/no frills/schedule flights

Since your booking is a contract between you and the third party supplier, they will have sole discretion in deciding how to deal with your complaint. Please refer to the booking conditions of the third party supplier for further details.

10 Liability

a. We have a duty to select providers of the travel products using reasonable skill and care. We have no liability to you for the actual provision of the travel products that you have booked unless we are in fact the principal supplier of the services where you have booked an ATOL protected holiday or where it is proved that we have breached our duty to use reasonable care in selecting the third party supplier and you have incurred loss or damage as a result.

b. We, and the officers and employees exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, loss of opportunity, loss of anticipated savings, wasted management or office time and whether in tort (including negligence), contract or otherwise, even if forseeable) in connection with your booking, all of the travel products available in our brochure and on our Website, your use of the Website and/or our services.

c. We exclude all representations and warranties relating to the travel products that you have booked through us to the fullest extent permitted by law.

d. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of twice the value of your booking. Our liability will also be limited in accordance with and/or in an identical manner to any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions.

e. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However, reimbursement in such cases will not automatically entitle you to a refund of your holiday cost. If your airline does not comply with these rules you should complain to the Air Transport Users' Council on 020 7240 6061 www.auc.org.uk.

11 Special Needs

It is important, if you have any disability, that you contact one of our experienced reservations staff prior to booking and bring it to their attention, so that the appropriate enquiries are made about the suitability of particular accommodation and resorts, and that you are fully satisfied that you have made the correct choice before you book your holiday. If we reasonably feel unable to properly accommodate your particular needs, we must reserve the right to decline your reservation or, if full details are not given at the time of booking, cancel when we become aware of these details.

12 Special Requests

Although we will always use our reasonable endeavours to pass on any such requests to the supplier of the services concerned, special requests cannot be guaranteed. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.

13 Flight timings

Please check your flight tickets (e-tickets) as soon as you receive them. Contact us by calling 0871 855 0712 if there is any information which appears on these documents that appears to be incorrect as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies in any documents within 5 days from the date of their dispatch. Latest flight timings will be shown on your tickets, which are dispatched to you approximately 7 to 10 days before departure. You must accordingly check your tickets very carefully to ensure you have the correct flight times.

14 Checking-In

You must ensure you check in at the airport in good time before the flight departure time and in accordance with the information provided with your tickets. Generally, you will need to check in at least two hours before departure (3 hours for long haul). If you fail to do so, you are likely to be refused admission to the flight. In the event of your being refused admission to any flight or destination, country, or U.K. on return by the airline or any government authority, we will not be under any liability to you and will not be able to assist you. In the event of our being able to make alternative travel arrangements for you, which is not guaranteed, you will be responsible for meeting all costs involved.

15 Infants

In accordance with the Air Navigation Regulations, infants are classified as children under the age of 2 at the date of return travel. An infant is permitted to travel on an adult's lap or if between 6 months and 2 years, in a car seat. If a car seat is used, the infant will occupy its own seat, and therefore a child price will be payable. It is your responsibility to ensure that the car seat is acceptable to the airline in question, details can be viewed on the respective website for each carrier.

16 Accommodation Ratings and Standards

Accommodation ratings are displayed as provided by the principal supplier. These are intended to give a guide to the services and facilities you should expect from your accommodation. Standards and ratings may vary between countries, as well as between suppliers. Ola Holidays cannot guarantee the accuracy of any ratings given and no warranty is given or implied. Safety standards in some countries may differ from those applicable in the United Kingdom. All properties comply with applicable health and safety regulations. We strongly advise that all customers seek to minimise their exposure to injury by familiarising themselves with relevant safety information.

Please note that certain properties may take a breakage deposit on arrival in resort. Depending on the hotels rules this may need to be a cash deposit, however alternatively a credit card could be taken and used in the event of damage being caused to the property.

17 Number of Nights

The 'No of Nights' stated on our documentation refers to the number of nights accommodation booked. Please note: when travelling on flights departing the UK after midnight, your room will be reserved from the previous day. You must therefore, normally check out of your room by 12 noon on the day before a night flight home or on the departure for an evening flight.

18 Room Allocation

After registration, on arrival at your accommodation, you will be allocated a room. It is your responsibility to verify the check-in and check-out times directly with your accommodation principal. Please note that local taxes and expenses will be payable to your accommodation principal in resort on check-out.

19 Seasonal Factors and Facilities

Fewer facilities may be available to clients on holiday in our accommodation or in the local area at the beginning or end of the season due to weather conditions or lack of support. This includes, but is not limited to, swimming pool opening dates, restaurant opening times and beach facilities. This is usually reflected in the lower season pricing and we cannot be held responsible for their lack of provision, although we shall endeavour, when possible, to advise you of the withdrawal of any facilities if and when we are given reasonable notice.

20 Bad Behaviour

You indemnify us in the event of damage caused by you. Please be aware that the booking conditions of the principal will normally state that your stay can be terminated, with no refund, if the behaviour of your party falls below an acceptable standard. Principals will also often require you to pay for any damage you cause to the accommodation in resort. We are under no obligation to you if any event such as this occurs. You agree to indemnify us for the full amount of any claim (including all legal costs) made against us by the principal or any third party as a result of your conduct.

21 Prompt assistance in resort

Where you have booked an ATOL protected holiday and the travel services are not performed or are improperly performed and you suffer injury or other material loss as a result, we will offer you such prompt assistance as is reasonable in the circumstances. Our emergency telephone number can be found on the Website. Where you have booked individual travel components, it is the responsibility of the third party supplier to provide you with prompt assistance. Please refer to the relevant supplier booking conditions for further details

22 Passport, visa and immigration requirements

Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.

23 Excursions

Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

24 Insurance

We consider travel insurance to be essential and strongly advise you to arrange for appropriate travel insurance (including "supplier failure" insurance) to cover you for a comprehensive range of events including cancellation, baggage loss, accidents and health issues whilst you are away. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. We strongly advise you to read the policy details carefully and to take them with you on your holiday.

25 Severability

If any provision or part of a provision, of these booking conditions is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provision or part-provision will be struck out of these booking conditions and the remainder of these booking conditions will apply as if the offending provision or part-provision had never been agreed.

26 Assignment

You may not transfer any of your rights or obligations under these booking conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.

27 Privacy

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. We can provide a copy of our Privacy Policy upon request or alternatively please refer to the Website.

28 Circumstances beyond our control

We shall not be in breach of these booking conditions, nor liable for any failure or delay in performance of any of our obligations under these booking conditions arising from acts, events, omissions or accidents beyond our reasonable control ("Force Majeure Event"), including but not limited to any of the following:

a) acts of God, flood, earthquake, avalanche or any other natural disaster;

b) epidemic or pandemic;

c) war, threat of war, breaking off of diplomatic relations or similar actions;

d) terrorist attack, civil war, civil commotion or riots;

e) fire or explosion;

f) extreme adverse weather conditions;

g) any labour dispute, including but not limited to strikes and industrial action;

h) unavoidable technical problems with transport;

i) non-performance by third party suppliers or sub-contractors; or collapse of building structures or vehicles.

29 Governing law and jurisdiction

These booking conditions and any dispute or claim arising out of or in connection with them (including all non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

Subject to clause 3 (ABTA), disputes or claims arising out of or in connection with these booking conditions (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English courts.

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